This is a must-read report for all parcel, courier & package delivery companies.

With a shift to eCommerce growing by over 40% in the last year alone, it has put a huge focus on package delivery companies. A great opportunity, but not without its challenges. This whitepaper discusses key research findings on customer expectations, and discusses practical ways to improve the customer experience and digital fitness within logistics

Here’s what you will get;

• Gain access to original customer insights on environmentally friendly shipping, pricing transparency, and more.
• Leverage original insights and research to understand how logistics companies can differentiate themselves and ride the e-commerce wave.
• Learn how to implement “quick wins” that go beyond typical topics such as speed.
• Learn how to improve your digital fitness and leverage new technologies to improve speed, efficiencies and save costs.